| Your Statutory rights are not
affected by any of the following Magical Homes website policies.
Ordering Online with Magical Homes is safe and secure!
We employ a method of interaction with our visitors that does not compromise
credit/debit card information. This online system is 100% secure. All
online credit and debit card transactions are handled by Barclays ePDQ via their secure servers.
We encourage you to feel comfortable using your credit/debit card when
shopping on the Magical Homes webiste. If you wish, you may also send
us a personal cheque. Personal cheques will delay your order as we must
wait for your funds to clear before we despatch the products you have
ordered..
Please allow an additional 7-10 business days for delivery of your products
if you have paid by personal cheque. To order by cheque, just print the
order form with your shopping basket contents from the order confirmation
page and complete the necessary fields, then mail the form to the address
above.
Return / Refund Policy
Every item we sell is carefully inspected before it is despatched. If
you are not satisfied with the goods and inform us within seven days of
your receipt of the goods, we will arrange to collect them (the whole
order) and give a full refund. Or we will exchange items if they are faulty
on delivery to you and we are notified within 10 days of the customers
receipt of the product. All products to be returned must be carefully
repackaged in their original packing.
Delivery Information
Unless notified otherwise we will deliver the goods to the address/es
you specify when you complete the check-out area of Magical Homes.
Prices
Goods are charged at prices shown on the product pages on the date the
customer places the order and are inclusive of VAT. Prices are correct
at time of publication. Errors and omissions are excepted. Orders will
be processed at our published prices, otherwise, in the case of any unexpected
change in price, you will be informed and asked if you wish to reconsider
your order before proceeding.
Complaints
If we should receive a complaint about any part of our service, by phone,
fax, e-mail or letter, then it will be dealt with promptly (we will reply
within 7 working days). It will then be dealt with confidentially, and
effectively.
Company Registration Information
Registred Office Address:
Magical Homes
Units 1 & 2, Shinners Bridge
Dartington, Totnes, Devon TQ9 6JY
UK - England & Wales |
Classic Country Ranges Ltd., Trading as 'Magical Homes' (www.magicalhomes.co.uk)
reg. no. 3964066 VAT reg. no. 754756202 |
